Merchandise Returns
If the wrong item is ordered, we will be promptly send out the correct item. Keep in mind you will be charged for the correct item as well. Please ship the incorrect item back undamaged, un-used with the original packaging in re-saleable condition to Suppliesspot.com within 14 days from the date of your receipt of the merchandise. Returns will not be accepted or credited without a Suppliesspot.com Return Authorization Number. Any item returned without a Return Authorization Number will be refused, and you, the buyer will be responsible for return shipping, unless we have shipped a product other than that which was expressly ordered by you. Once received, we will promptly issue a credit to the credit card on file.
Non-defective product returns are subject to the authorization of Suppliesspot.com and/or the manufacturer of the product. Returned items must be in the original undamaged packaging with all accompanying material, in saleable condition, freight paid, and accompanied by a Fiori Productions inc Return Authorization Number. Your account will be credited the full amount of the returned item less any applicable charges. We reserve the right to charge a 20% processing/re-stocking fee ($10 minimum), and original shipping charges. These charges apply to refused items as well. . Products returned to us without an Return Authorization Number will incur an additional $15 handling charge. Cancelled orders are only allowed if order has not been processed.
While we try to provide the most accurate information when requesting help with parts needed, it is virtually impossible for us to be familiar with every product currently on the market or even obsolete products. Therefore, we can not be held responsible for shipping items that we honestly believe to be the best part for your application. You can always contact the manufacturer prior to ordering to get technical help for your product or to ensure that the part you are ordering is correct for your application.
On items purchased through our new website with a flat rate fee or free shipping and handling, does not mean that is the actual shipping charge incurred by us. If a product is returned, the ACTUAL SHIPPING CHARGES WILL BE DEDUCTED from the credit!
In you feel the item purchased is defective, it may returned with a Suppliesspot.com Return Authorization Number and is subject to manufacturer's approval for credit. An exact replacement will be sent and charged to your credit card. Once the defect is approved by the manufacturer (could take up to 60 days), we will issue a credit to the credit card on file.
Returns on products that are not compatible with your equipment will be credited based upon the above criteria. We are not responsible for printing errors, incorrect descriptions, part numbers, incorrect prices, photography and typographical errors. SuppliesSpot.com is not responsible for items ordered which are not compatible with your system.
Exceptions to the Merchandise Returns Policy Above
Any item used or installed or damaged in the process are NON-RETURNABLE.
Suppliesspot.com reserves the right to modify or amend these policies at any time without prior notice.